Build to Rent - Digital Appliances

Resident satisfaction up, appliance downtime down. Get white goods at market leading prices across your development.

HiiLIFE supplies and fits digital appliances alongside your KFM, so you have a standardised appliance schedule, over a mix of makes and models.

Challenge

In Built-to-Rent, residents use their appliances every day, so maintenance calls, warranty administration and unit replenishment become easier with one partner.

Specify it right, once

Appliances are specified once and then lived with for years across hundreds of near-identical flats, so if you get the specification wrong you multiply the issue by the number of units purchased.

One range, easier repairs

When a fridge or a washing machine fails, it’s a problem for the resident and a headache for the operator, and a mixed bag of makes and models across a scheme usually turns every repair into a spares hunt.

Energy ratings drive running costs

The energy rating of white goods feeds into the building’s overall running cost and its efficiency, and your operator is accountable for both.

Technical partner

Unrivalled access to premium Samsung appliances.

Solutions Overview

Why procure Digital Appliances from us

Consistent appliances across the estate

Where possible, we specify one set of makes and models across the development, which makes spares and warranty claims easier to deal with.

Efficiency matched to the building

We specify energy-rated appliances in line with the scheme’s efficiency goals and operating-cost targets.

Kitchen appliances that fit the specification

We supply integrated or freestanding appliances based on the developer’s kitchen specification, and work with your KFM on installation.

Connected appliances when required

Where briefed and technically possible, we connect appliances to the scheme’s resident technology and monitoring systems.

Manufacturer-backed support

Servicing and spares are managed via manufacturer’s network, and we're here to assist with management where required.

The HiiLIFE Process

Avoid mismatched appliances across your building. We deliver Samsung appliances as a fleet.

Specify

You get one appliance map for the whole scheme, chosen for running cost and serviceability as well as CAPEX. We specify appliances primarily from one manufacturer range, which gives you brand continuity across the scheme.

Install & Integrate

We coordinate the supply and delivery of kitchens for your KFM or main contractor partner to install.

Commission

Before practical completion, your KFM and M&E team check that each appliance works as it should. We work alongside them to register every appliance with the manufacturer, so warranty cover starts from the right date.

Support & Aftercare

We maintain all appliances under a defined SLA with the manufacturer, with spares managed and distributed directly through them. We're on hand to support with manufacturer claims where needed.

Case Studies

Proven across complex environments.

PBSAPBSASouthwark

Avonmouth Street, SouthwarkAvonmouth Street, Southwark

Carrier heat pumps and bespoke hot water cylinders deliver hot water for all apartments, with 360 kW LTHW and 2 × 3000 L buffer vessels.

Read Case Study 226 Bedrooms
Commercial · HotelCommercial · HotelSilverstone

Escapade, SilverstoneEscapade, Silverstone

Samsung VRF heat pumps and heat pumps support bedrooms, reception, gym and meeting rooms, with 150 kW cooling and 300 kW hot water.

Read Case Study 150 kW Cooling
PBSAPBSAGuildford

Guilden Village, GuildfordGuilden Village, Guildford

Samsung VRF air conditioning and hot-water heat pumps serve 533 bedrooms, with 900 kW space heating/cooling and 235 kW DHW.

Read Case Study 533 Bedrooms
Commercial · HotelCommercial · HotelGatwick

Ibis Styles, GatwickIbis Styles, Gatwick

Samsung VRF heat pumps provide domestic hot water for 182 rooms, with split-stage DHW generation up to 80°C.

Read Case Study 182 Rooms
House of WorshipHouse of WorshipEdgbaston

St Germain’s Church, EdgbastonSt Germain’s Church, Edgbaston

Samsung VRF heat pumps provide LTHW space heating, replacing an external diesel generator as part of the church’s decarbonisation plan.

Read Case Study 160 kW LTHW
PBSAPBSALeeds

Threadworks, LeedsThreadworks, Leeds

AV systems support reception, games room, gym, private dining and study spaces, with Samsung Hospitality TV and commercial signage.

Read Case Study 548 Bedrooms
PBSAPBSALeeds

The Store House, LeedsThe Store House, Leeds

AV systems cover reception, games room, co-working, gym, karaoke and cinema rooms, with Samsung Hospitality TV and commercial signage.

Read Case Study 369 Bedrooms
LeisureLeisureClapham

Arma BJJ, ClaphamArma BJJ, Clapham

Proposed AV, display, camera streaming, control and digital signage systems for dojos, amenities and co-working spaces.

Read Case Study Gym & Amenities
Build to RentBTRBirmingham

Moda Living, BirminghamModa, Birmingham

Samsung smart integrated appliances and SmartThings AI Energy support 720 homes across 39 floors.

Read Case Study 720 Homes
Build to RentBTRBirmingham

Sphere Group, One Eastside, BirminghamSphere, Birmingham

Energy-efficient smart-connected appliances support 581 apartments across 51 floors.

Read Case Study 581 Apartments
Build to RentBTREdinburgh

Goodstone Living, EdinburghGoodstone, Edinburgh

Energy-efficient Contract Range appliances support 338 apartments, with SmartThings AI Energy integrated fridge freezers.

Read Case Study 338 Apartments
Build to RentBTRCardiff

Watkin Jones, Central Quay, CardiffWatkin Jones, Central Quay, Cardiff

Energy-efficient Contract Range appliances support 718 apartments across two interlinked 23-storey towers.

Read Case Study 718 Apartments

See integrated building technology in action.

Come and see the quality of our work. Book a tour at our London show home.

  • Developer walkthrough
  • Contractor demonstration
  • Hospitality technology review
  • Product consultation
Book a tour
Testimonials

What our clients are saying.

“They help us design, they help us execute, they know what we are after. They help us design spaces efficiently in the way we wanted to really perform.”

Amir Mirmotahari Development Manager, Dandi

“The main benefit of HiiLIFE is a lot of companies are very specific in one area, so you’ll have an AV provider, a climate provider, a white goods provider. We like working with them because they deliver a one-stop shop service for construction and also really easy to project-manage with them.”

Paul Barnes Chief Operating Officer, Dandi

Ready to stop managing four suppliers and switch to one?

Fill out the form and we will be in touch within 20 minutes.